Kids at Colindale

You can call our dedicated Customer Service team on 0333 222 6800 every Monday to Friday from 9am - 5pm.

You will recieve an estimated delivery date when you place your order. If your order is being delivered directly from the manufacturer, they will contact you within the estimated timescale to arrange a delivery date

For a small charge of £20, our delivery team will unpack and fully assemble your new divan bed plus assemble and fit your new headboard (if purchased and delivered with your bed). We'll also clear away all unwanted packaging and recycle it to ensure you're ready for a good night's sleep. This service is only available for divan beds. For assembly services for furniture and bed frames, please get in touch with us: call on 0808 144 6160 or visit your local store.

Online and telephone orders can be returned within 14 days of your delivery, providing you have the original packaging. For store orders: If you don't find your new bed comfortable after sleeping on it for 40 nights (within 8 weeks of delivery) we'll exchange it as long as you have used a mattress protector. Charges will apply. Please call Customer Services on 0333 222 6800 to register and for further information. Unfortunately we are unable to offer returns for any other products.